The Amazon App allows users to shop at the online megaretailer’s gigantic catalog of items while on the move from anywhere with an internet connection. Like the full desktop website, the mobile app allows users to read reviews, compare prices, browse, shop items by department, and much more. In addition to these basic functions, a variety of other user-friendly options are available to aid in the shopping process.
Keep reading to learn more about the app!
While there are an endless number of features that Amazon presents to the consumer, the most common and important include:
For those that have questions, comments, concerns, or to just chat, live customer support is available 24/7/365. Unlike most other retailers, once a chat is opened, it remains in that state for 24-hours so new support sessions don’t need to restart.
Amazon tried to make the shopping experience for those who typically use the website as seamless as possible. This includes the entire browsing experience, which is almost identical to the website. Amazon allows users to browse within different departments and sub-departments while conducting targeted keywords to find the exact brand or product. Amazon also boasts numerous features to get even more granular with searches.
Real-Time Delivery Tracking
With the ability to set up delivery updates through push notifications, emails, and text messages, Amazon ensures users never miss a delivery. As part of their logistics system, each time a package moves from one place to another, the user receives an update. Users also have the option to only receive updates when the package has been delivered.
With the ability to create shopping lists and easily save items to those lists by tapping the heart button, Amazon will notify the user of price drops so deals are never missed. In addition to adding convenience to the shopping experience, it helps save customers money.
Many users prefer to comparison shop while in a brick-and-mortar store or have a friend with a product that they also wish to purchase. With Amazon’s scan icon located in the search bar, users can take a photo of the barcode or the item, and the system will find it in the catalog. This saves a tremendous amount of legwork from having to search through thousands of products.
See The Products
Featuring a 360-degree product view, users can see items from every angle and even ensure it fits in their room, or on a desk, nightstand, or dresser using the device’s camera and Augmented Reality. This is an especially important feature when purchasing countertop appliances or furniture.
Why Users Like the App
The Amazon app allows users to make purchases, read reviews, compare offers, search, browse, and filter countless products. Best of all, these functions, which are almost identical to the website, can be performed from anywhere with an internet connection.
Amazon lists the entire catalog of products ranging from books and movies to electronics, personal care appliances, toys, baby items, healthcare devices, fashion, jewelry, kitchen products, and grocery items. Those that have a Prime account can enjoy free two-day shipping on most items and the prime sellers can be filtered with the simple click of a button. Best of all, Amazon is available for free on Android and iOS devices.